Lowongan Kerja PT Kenlee Indonesia Sukabumi Terbaru 2023

• Network Helpdesk Technician

1. Degree or diploma in computer science, information technology, networking, or a related field
2. Certification such as CompTIA Network+, Cisco CCNA or Microsoft MTA
3. Minimum of one year of experience in network support or administration
4. Strong knowledge of network protocols, standards, and technologies such as TCP/IP, LAN, WAN, VPN, DHCP, DNS, etc.
5. Proficient use of network tools and software such as ping, traceroute, Wireshark, etc.
6. Good communication and customer service skills
7. High attention to detail and problem-solving skills
8. Ability to work independently and as part of a team.
9. Willingness to learn new technologies and skills.
10. Speak English will be a plus.

• Providing technical support and troubleshooting to network users and clients
• Troubleshooting Windows Operations systems
• Responding to user inquiries and requests via phone, email, chat, or ticketing system
• Diagnosing and resolving network issues such as connectivity, performance, security, or configuration
• Escalating complex or unresolved problems to senior network engineers or managers
• Installing, configuring, and maintaining network devices, software, and hardware
• Performing routine network maintenance and backup tasks
• Documenting network incidents, solutions, and procedures
• Updating network inventory and asset management records
• Providing training and guidance to network users on best practices and policies
• Monitoring and reporting on network performance and availability

Kirim CV Terbaru Ke :

Deadline Seceptnya